Your privacy, protected.
Overview
Afrosand Group Limited (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our users, service providers, and shareholders. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.
1. Information We Collect
a) Personal Information
- Full name, email, phone
- Billing/payment details
- Passport/ID (for visa assistance)
- Travel preferences or interests
b) Business Information (Service Providers)
- Business name & license
- Service location, pricing, descriptions
- Bank/payment details
- Contact person
c) Technical Information
- IP, browser/device, location (if permitted)
- Cookies and session logs
2. How We Use Your Information
- Process bookings and payments
- Recommend travel services
- Enable traveler–provider communication
- Improve platform & user experience
- Meet legal or contractual obligations
3. Who We Share Your Information With
- Service Providers (to confirm bookings)
- Payment processors (secure transactions)
- Legal/regulatory authorities (as required)
- Technical partners (hosting, analytics, support)
- We do not sell personal data.
4. Data Retention
- While your account is active
- Minimum 5 years after the last transaction
- Deletion on request unless law requires retention
5. Cookies & Tracking
- Remember preferences
- Measure performance/errors
- Deliver tailored content/ads
- Disabling cookies may reduce functionality
6. Security Measures
- Full-site SSL
- Secure payment gateways
- Admin 2FA
- Backups & audits
- No system is 100% secure—protect your credentials
7. Your Rights
- Access, correct, or update your data
- Request deletion or restrict processing
- Withdraw consent anytime
- Complain to the Data Protection Office (TZ)
- Contact: privacy@afrosand.com
8. Shareholder Privacy
- Ownership, dividends, agreements kept confidential
- Access limited to authorized officers/shareholders under NDAs
- Disclosures only for regulatory/legal requirements
9. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors; if we do, we will delete it immediately.
10. Changes to this Policy
We may update this Privacy Policy occasionally. You will be notified via email or site alerts. Continued use of the platform after changes implies acceptance.
11. Contact Us
- 📧 Email: privacy@afrosand.com
- 📍 Address: Dodoma, Tanzania
- 📞 Phone: +255 743 166 188